Online Management And Leadership Masterclass

Section 1. Management And Leadership
5 Lessons
- Resources For The Course - Location Information
  Start
- Mod 01 - 01 Introduction To Management And Leadership
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- Mod 01 - 02 Your Management Philosophy
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- Mod 01 - 03 Being A LEAN Manager
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- Mod 01 - 04 The Forever Learning Manager
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Section 2. Navigating The Course
5 Lessons
- Mod 02 - 01 Overview Of The Course
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- Mod 02 - 02 Who Am I
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- Mod 02 - 03 Features Of The Course
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- Mod 02 - 04 Applying What You Learn
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- Mod 02 - 05 The Learning Cycle
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Section 3. Becoming An Influential Manager
31 Lessons
- Mod 03 - 00 Introduction To The Influential Manager
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- Mod 03 - 01 What It Means To Be Influential
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- Mod 03 - 02 The Behavior Of Influential People - Assertiveness
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- Mod 03 - 03a ADISCO - Adult To Adult / Direct
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- Mod 03 - 03b ADISCO - i Statements / Solutions / Calmly / Ownership
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- Mod 03 - 03c ADISCO - Quiz, Activities and Case Study
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- Mod 03 - 04a Why You Need A Vision
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- Mod 03 - 04b Working With SMART Goals
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- Mod 03 - 04c Better Than A Buy In
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- Mod 03 - 04d Vision Quiz and Activity
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- Mod 03 - 05a Influencing Attitudes - The Three Factors
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- Mod 03 - 05b Influencing Attitudes - Targeting All Three Factors
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- Mod 03 - 05c Influencing Attitudes Quiz, Activity and Case Study
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- Mod 03 - 06a Communicating To Influence
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- Mod 03 - 06b How Do Influential People Talk
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- Mod 03 - 06c Body Language
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- Mod 03 - 06d Communication Quiz
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- Mod 03 - 07 Influence Through Listening
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- Mod 03 - 08 Influencing Your Peers
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- Mod 03 - 09a Influencing Your Boss
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- Mod 03 - 09b Influencing Your Peers And Boss Quiz
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- Mod 03 - 10a Dealing With Difficult People Introduction
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- Mod 03 - 10b Opposing Goals or Narrative
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- Mod 03 - 10c What Do They Fear
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- Mod 03 - 10d Personal Clashes - The Five Factors
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- Mod 03 - 10e Personality Clashes - Compatibility Is Complex
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- Mod 03 - 10f Talking Their Language - World Building Through Talk
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- Mod 03 - 10g Talking Their Language Case Study
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- Mod 03 - 10h Talking Their Language - Language Style & Stories
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- Mod 03 - 10i People Watching Activity Exercise
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- Mod 03 - 11 Influential Manager Summary
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Section 4. The Data Guided Manager
11 Lessons
- Mod 04 - 01 Using Data To Make Good Decisions
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- Mod 04 - 02a The Data Guided Manager Part 1
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- Mod 04 - 02b The Data Guided Manager Part 2
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- Mod 04 - 03a Getting Control Of Your Processes
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- Mod 04 - 03b Getting Control Of Your Processes - Different Methods
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- Mod 04 - 04a Getting Your Data
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- Mod 04 - 04b Other Types Of Lead Indicators
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- Mod 04 - 04c Choosing KPIs
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- Mod 04 - 05 Analyzing The Data
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- Mod 04 - 06 Using The Information
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- Mod 04 - 07 Creating A Data Guided Team
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Section 5. The Everyday Manager
16 Lessons
- Mod 05 - 0 Introduction To The Everyday Manager
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- Mod 05 - 01 What Sort Of Leader Are You
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- Mod 05 - 02 The Heartbeat Of Your Role
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- Mod 05 - 03 Using KPIs
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- Mod 05 - 04a Benefits Of Team Meetings
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- Mod 05 - 04b Ten Meeting Musts - Meeting Organisation
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- Mod 05 - 04c Ten Meeting Musts - Running The Meeting
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- Mod 05 - 04d Ten Meeting Musts Quiz
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- Mod 05 - 04e Be Available
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- Mod 05 - 04f Communicating By Email
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- Mod 05 - 04g Other Ways To Communicate
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- Mod 05 - 05 Time Management
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- Mod 05 - 05b Time Management Exercise Activity
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- Mod 05 - 06 Managing Performance
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- Mod 05 - 07a Delegation
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- Mod 05 - 07b Delegation Exercise
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Section 6. LEAN Process Management
39 Lessons
- Mod 06 - 01 Introduction To The LEAN
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- Mod 06 - 02a Lean As A Way Of Thinking
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- Mod 06 - 02b Some LEAN Terms And Concepts
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- Mod 06 - 02c Further Lean Terms And Concepts
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- Mod 06 - 03a The ProPeC Simple Improvement Process
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- Mod 06 - 03b Understanding TIM WOODS
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- Mod 06 - 03c TIM WOODS Transport
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- Mod 06 - 03d TIM WOODS Inventory
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- Mod 06 - 03e TIM WOODS Motion
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- Mod 06 - 03f TIM WOODS Waiting
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- Mod 06 - 03g TIM WOODS Over Production
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- Mod 06 - 03h TIM WOODS Over Processing
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- Mod 06 - 03i TIM WOODS Defects
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- Mod 06 - 03j TIM WOODS Skills
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- Mod 06 - 03k Motivation - Two Flavours
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- Mod 06 - 04a Current State Analysis
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- Mod 06 - 04b Creating A Process Map
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- Mod 06 - 04c An Example Process Flow
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- Mod 06 - 04d Root Cause Analysis - 5 Whys
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- Mod 06 - 04e Root Cause Analysis - Fishbone Diagram
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- Mod 06 - 04f Exploring The Why
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- Mod 06 - 04g FMEA - Failure Mode Effects Analysis
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- Mod 06 - 05a Define Your Goal
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- Mod 06 - 05b SMART Goal Setting
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- Mod 06 - 05c Goal Alignment
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- Mod 06 - 06a Identify Actions And Plans
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- Mod 06 - 06b Analysing Potential Ideas
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- Mod 06 - 06c Grid Analysis
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- Mod 06 - 06d Planning Your Change
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- Mod 06 - 06e Understanding Gantt Charts
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- Mod 06 - 06f How To Make A Gantt Chart
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- Mod 06 - 06g Planning Your Control Mechanisms
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- Mod 06 - 07a Implementing Your Change
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- Mod 06 - 07b Keep Your Discipline
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- Mod 06 - 07c Ten Meeting Musts
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- Mod 06 - 07d Action Boards And Issue Logs
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- Mod 06 - 07e The Cost Of Change
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- Mod 06 - 08a Review Processes
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- Mod 06 - 08b ProPeC Review
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Section 7. Training Your Team
25 Lessons
- Mod 07 - 01 Introduction To Training Your Team
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- Mod 07 - 01a What Is Training For
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- Mod 07 - 01b The Three Box System
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- Mod 07 - 01c Added Value Training
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- Mod 07 - 02a Training Needs Analysis
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- Mod 07 - 02b Cognitive Learning
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- Mod 07 - 02c Psychomotor Learning
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- Mod 07 - 02d Effective Learning
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- Mod 07 - 02e What Is Training Needs Analysis
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- Mod 07 - 02f Training Analysis Examples
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- Mod 07 - 02g Compliance Training
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- Mod 07 - 02h Identifying Training Needs
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- Mod 07 - 02i Pre-course Competency Assessments
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- Mod 07 - 03a How To Choose Training
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- Mod 07 - 03b Cost Free Training
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- Mod 07 - 03c Sheep Dip Or Targeted
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- Mod 07 - 03d What Is Good Training
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- Mod 07 - 04a Preparing The Employee
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- Mod 07 - 04b Logistics
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- Mod 07 - 04c Post Course Discussion
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- Mod 07 - 05a Measuring The Effectiveness Of Training
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- Mod 07 - 05b Kirkpatrick Level 1 - Trainee Response
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- Mod 07 - 05c Kirkpatrick Level 2 - Validation
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- Mod 07 - 05d Kirkpatrick Level 3 - Practical Application
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- Mod 07 - 05e Kirkpatrick Level 4 - Business Benefit
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Section 8. Culture Change Management
46 Lessons
- Mod 08 - 01 Introduction To Culture Change
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- Mod 08 - 02 Why Culture Matters
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- Mod 08 - 03 The Impact Of Culture
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- Mod 08 - 04 Positive Goals
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- Mod 08 - 05 Understanding Behaviour
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- Mod 08 - 06 Three Ways To Measure Behaviour
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- Mod 08 - 07 Behaviorism Explained
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- Mod 08 - 08 Cognitive Psychology Explained
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- Mod 08 - 09 Social Psychology Explained
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- Mod 08 - 10 How Do You Measure A Culture
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- Mod 08 - 11 Using Surveys
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- Mod 08 - 12 Survey Questions
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- Mod 08 - 13 Benefits Of DIY Surveys
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- Mod 08 - 14 Benefits Of On The Shelf Surveys
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- Mod 08 - 15 Benefits Of Using A Consultant
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- Mod 08 - 16 Survey Exercise
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- Mod 08 - 16 Survey Exercisev2
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- Mod 08 - 17 Surveys - Food For Thought
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- Mod 08 - 18 Other Ways To Measure Culture
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- Mod 08 - 19 Measuring Instances Of Behaviour
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- Mod 08 - 20 The Semi Structured Interview
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- Mod 08 - 21 Focus Groups
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- Mod 08 - 22 Focus Group Example Questions
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- Mod 08 - 23 Down Sides Of Focus Groups
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- Mod 08 - 24 Getting Help From A Professional
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- Mod 08 - 25 Quiz - Measuring A Culture
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- Mod 08 - 26 Summary For Measuring A Culture
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- Mod 08 - 27a Using ProPeC Process For Changing Your Culture
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- Mod 08 - 27b - The ProPeC Process Step 1 - The Business Reason
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- Mod 08 - 27c - The ProPeC Process Step 2 - Current State Analysis
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- Mod 08 - 27d - The ProPeC Process Step 3 - Goals or Objectives
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- Mod 08 - 27e - The ProPeC Process Step 4 - Action And Planning
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- Mod 08 - 27f The ProPeC Microscope To Help Culture Change
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- Mod 08 - 27g Mechanisms For Identifying
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- Mod 08 - 27h Plan With Gantts Charts
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- Mod 08 - 27i Activity For Actions and Planning
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- Mod 08 - 27j - The ProPeC Process Summary So Far
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- Mod 08 - 27k - The ProPeC Process Step 5 - Implementing
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- Mod 08 - 27L - Neuro Logic Levels In Culture Change - Implementation
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- Mod 08 - 27m Ajzen Theory Of Planned Behavior
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- Mod 08 - 27n - The ProPeC Summary For Implementing
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- Mod 08 - 27o Activity For Implementation
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- Mod 08 - 27p - The ProPeC Process Step 6 - Review
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- Mod 08 - 27q Activity For Review Process
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- Mod 08 - 27s - Overall Activity For ProPec Process For Culture Change
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- Mod 08 - 27r Closing Thoughts On Culture Change
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Section 9. Building A Team
19 Lessons
- Module 09 - 00 Building A Team Introduction
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- Module 09 - 01a How Does An Effective Manager Deliver
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- Module 09 - 01b Managers Role Quiz and Exercise
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- Module 09 - 02 Components Of A Good Team
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- Module 09 - 03 Defining Roles To Help Deliver Objectives under 1000mb
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- Module 09 - 04a Importance Of Vision
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- Module 09 - 04b Two Islands Getting The Team Involved
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- Module 09 - 04c Collaboration Is Better Than Buy In
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- Module 09 - 04d What Are The Indicators Of Good Performance
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- Module 09 - 04e What Helps Make A Good Team Quiz
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- Module 09 - 04f Two Islands Activity
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- Module 09 - 05a Identifying A Team Can Know And Care
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- Module 09 - 05b Silo Mentality
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- Module 09 - 05c Activity Can Know And Care Scripts
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- Module 09 - 06a Individual Differences
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- Module 09 - 06b Belbin Team Roles
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- Module 09 - 06c Types Traits Psychometrics
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- Module 09 - 06d Should I Use Psychometrics
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- Module 09 - 06e Quiz and Activity
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Section 10. Presenting Your Ideas
38 Lessons
- Mod 10 - 01 Introduction To Presenting Your Ideas
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- Mod 10 - 02 Why You Are Deliving This Presentation
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- Mod 10 - 03 Getting Your Thinking Right
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- Mod 10 - 04 Understanding The Chimp
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- Mod 10 - 05 Understanding The Intellect - The Human
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- Mod 10 - 06 Understanding The Computer
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- Mod 10 - 07 Dealing With The Chimp
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- Mod 10 - 08 Presenting Your Ideas Summary
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- Mod 10 - 09 Introduction To The Structure Of An Effective Presentation
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- Mod 10 - 10 Aim - Your Reason For The Presentation
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- Mod 10 - 11 Creating A SMART Goal For Your Presentation
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- Mod 10 - 12 Planning Your Presentation Route
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- Mod 10 - 13 Building Your Main Body
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- Mod 10 - 14 Using PEEL
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- Mod 10 - 15 An Example Of Using Peel To Support A Point
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- Mod 10 - 16 Your Presentation Conclusion
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- Mod 10 - 17 Presentation Tool And Using Cards
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- Mod 10 - 18 Scenario Exercise
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- Mod 10 - 19 Example Presentation Using Index Cards
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- Mod 10 - 20 Introduction To Public Speaking Fundamentals
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- Mod 10 - 21 Tips For Being Heard
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- Mod 10 - 22 Other Reasons You May Not Be Heard
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- Mod 10 - 23 Being Understood
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- Mod 10 - 24 Diction Tongue Twister Exercise
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- Mod 10 - 25 What About Accents
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- Mod 10 - 26 Other Word Choices
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- Mod 10 - 27 Tips To Being Understood
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- Mod 10 - 28 How Well Are You Doing
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- Mod 10 - 29 How Do You Get Better At Presenting
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- Mod 10 - 30 Introduction To Creating Persuasive Presentations
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- Mod 10 - 31 Key Areas For Motivation
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- Mod 10 - 32 Telling Stories And Using Illustrations
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- Mod 10 - 33 Understanding Modulation
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- Mod 10 - 34 Understanding Gestures
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- Mod 10 - 35 Understanding Visual Aids
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- Mod 10 - 36 Your Call To Action
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- Mod 10 - 37 Sustaining Your Presentation
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- Mod 10 - 38 Summary For Presenting Your Ideas
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Section 11. The Team Life Cycle
10 Lessons
- Mod 11 - 00 Team Life Cycle Introduction
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- Mod 11 - 01a Life Cycle Overview
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- Mod 11 - 01b Lifecycle In Further Detail
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- Mod 11 - 01c Lifecyle Exercise
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- Mod 11 - 02a Recruitment Methods
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- Mod 11 - 02b Principles Of Effective Recruitment
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- Mod 11 - 02c Recruitment Selection
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- Mod 11 - 03 Dealing With Poor Performers
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- Mod 11 - 04 Dealing With Grievances
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- Mod 11 - 05 The End of The Team and Rebirth
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Section 12. Taking Care Of Yourself And The Future Of Management
12 Lessons
- Module 12 - 00 Taking Care Of Yourself and The Future Of Management Introduction
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- Module 12 - 01 Keeping Your Head
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- Module 12 - 02a Building Resilience
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- Module 12 - 02b Exercise
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- Module 12 - 02c Buckets Of Resources
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- Module 12 - 02d Training Your Thinking
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- Module 12 - 03 Maintaining Work Life Balance
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- Module 12 - 04a When It Is Time For A Change
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- Module 12 - 04b Using ProPec Improvement Process For Personal Use
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- Module 12 - 04c Alternatives To Being Employed
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- Module 12 - 05 The Future Of Management
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- Module 12 - 06 Thank You
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Section 13a. Course Resources (PDF Format)
46 Lessons
- Reading list and useful links
  Start
- Activity Sheet 1 Desert Island Excercise
  Start
- Activity Sheet 2 Your Philosophy
  Start
- Activity Sheet 3 CPD template
  Start
- Activity Sheet 4 Assertiveness Development
  Start
- Activity Sheet 5 Vision Analysis
  Start
- Activity Sheet 6 Changing Behavior
  Start
- Activity Sheet 7 Words Feedback
  Start
- Activity Sheet 8 Body Language Feedback
  Start
- Activity Sheet 9 - People Watching
  Start
- Activity Sheet 10 - Reflecting on Data
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- Activity Sheet 11 Data Guided
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- Activity Sheet 12 - Brown Paper
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- Activity Sheet 13 - How well do you understand your processes
  Start
- Activity Sheet 14 - KPI Analysis
  Start
- Activity Sheet 15 - Your KPIs
  Start
- Activity Sheet 16 - Data reliability
  Start
- Activity Sheet 17 - KPI Team Involvement
  Start
- Activity Sheet 18 - Leadership Style
  Start
- Activity Sheet 19 - Regular Activity
  Start
- Activity Sheet 20 DILO
  Start
- Activity Sheet 20b - Activity Analysis
  Start
- Activity Sheet 21 - Delegation
  Start
- Activity Sheet 22 - Fishbone
  Start
- Activity Sheet 23 FMEA Template
  Start
- Activity Sheet 24 - Making a Plan
  Start
- Activity Sheet 25 - ProPeC Review
  Start
- Activity Sheet 26 - Training Needs Analysis
  Start
- Activity Sheet 27 - Measuring Training
  Start
- Activity Sheet 28 - Culture Change
  Start
- Activity Sheet 29 - Two Islands Notes
  Start
- Activity Sheet 30 - Can Know and Care Script
  Start
- Activity Sheet 31 - Team Roles
  Start
- Activity Sheet 32 - Talking to your chimp
  Start
- Activity Sheet 33 - Listening to your human
  Start
- Exercise Sheet 1 - ProPeC Process
  Start
- Exercise Sheet 2 - Illustrations
  Start
- Exercise Sheet 3 - Presentations
  Start
- Exercise Sheet 4 - Gestures
  Start
- Supplementary Templates Action Sheet
  Start
- Supplementary Templates Issue Log
  Start
- Supplementary Templates Post-Course
  Start
- Supplementary Template Presentation Outline
  Start
- Supplementary Templates Pre-Course
  Start
- Supplementary Templates Training Evaluation Form
  Start
- All Resources In Zipped File
  Start
Section 13b. Course Resources (Docx Format)
45 Lessons
- Reading list and useful links
  Start
- Activity Sheet 1 Desert Island Excercise
  Start
- Activity Sheet 2 Your Philosophy
  Start
- Activity Sheet 3 CPD template
  Start
- Activity Sheet 4 Assertiveness Development
  Start
- Activity Sheet 5 Vision Analysis
  Start
- Activity Sheet 6 Changing Behavior
  Start
- Activity Sheet 7 Words Feedback
  Start
- Activity Sheet 8 Body Language Feedback
  Start
- Activity Sheet 9 - People Watching
  Start
- Activity Sheet 10 - Reflecting on Data
  Start
- Activity Sheet 11 Data Guided
  Start
- Activity Sheet 12 - Brown Paper
  Start
- Activity Sheet 13 - How well do you understand your processes
  Start
- Activity Sheet 14 - KPI Analysis
  Start
- Activity Sheet 15 - Your KPIs
  Start
- Activity Sheet 16 - Data reliability
  Start
- Activity Sheet 17 - KPI Team Involvement
  Start
- Activity Sheet 18 - Leadership Style
  Start
- Activity Sheet 19 - Regular activity
  Start
- Activity Sheet 20 DILO
  Start
- Activity Sheet 20b - Activity Analysis
  Start
- Activity Sheet 21 - Delegation
  Start
- Activity Sheet 22 - Fishbone
  Start
- Activity Sheet 23 FMEA Template
  Start
- Activity Sheet 24 - Making a Plan
  Start
- Activity Sheet 25 - ProPeC Review
  Start
- Activity Sheet 26 - Training Needs Analysis
  Start
- Activity Sheet 27 - Measuring Training
  Start
- Activity Sheet 28 - Culture Change
  Start
- Activity Sheet 29 - Two Islands Notes
  Start
- Activity Sheet 30 - Can Know and Care Script
  Start
- Activity Sheet 31 - Team Roles
  Start
- Activity Sheet 32 - Talking to your chimp
  Start
- Activity Sheet 33 - Listening to your human
  Start
- Exercise Sheet 1 - ProPeC Process
  Start
- Exercise Sheet 2 - Illustrations
  Start
- Exercise Sheet 3 - Presentations
  Start
- Exercise Sheet 4 - Gestures
  Start
- Supplementary Templates Issue Log
  Start
- Supplementary Templates Action Sheet
  Start
- Supplementary Template Presentation Outline
  Start
- Supplementary Templates Gantt Chart
  Start
- Supplementary Templates Post-Course
  Start
- Supplementary Templates Pre-course
  Start
Section 13c. Gantt Charts (xlsx)
2 Lessons
- Supplementary Templates Excel Gantt Chart
  Start
- Example Simple Project Gantt Chart
  Start

Management And Leadership Masterclass - An Online Best Seller!

This training course covers all the fundamentals of management and is one of the most popular online courses for Managers and Leaders!

Course Summary

Course Curriculum

Section 1. Management And Leadership

Section 2. Navigating The Course

Section 3. Becoming An Influential Manager

Section 4. The Data Guided Manager

Section 5. The Everyday Manager

Section 6. LEAN Process Management

Section 7. Training Your Team

Section 8. Culture Change Management

Section 9. Building A Team

Section 10. Presenting Your Ideas

Section 11. The Team Life Cycle

Section 12. Taking Care Of Yourself And The Future Of Management

Section 13a. Course Resources (PDF Format)

Section 13b. Course Resources (Docx Format)

Section 13c. Gantt Charts (xlsx)

Stephen Matther

John Smith

Highly Recommended Course. Easy to Understand, Informative, Very Well Organized. The Course is Full of Practical and Valuable for Anyone who wants to Enhance their Skills. Really Enjoyed it. Thank you!!

Course Pricing

Management Skills Masterclass